Capstone Outreach vs Queue: catch-up nudges or drafted check-ins

By Shawn Gregoire, founder of Capstone Outreach · Facts about Queue checked on its website 2026-10-08

Queue is an iPhone and Mac app for people who are bad at keeping in touch: you choose a catch-up frequency for each person and it nudges you. Capstone Outreach is a $25/month personal CRM on web, iPhone and Android that drafts each check-in when it is due. Pick Queue if you want simple nudges and a Mac that logs catch-ups for you. Pick Capstone Outreach if you want the message written and sent from your own email or phone.

Side by side

Feature	Capstone Outreach	Queue
Positioning	A personal CRM for people whose network is their job: the personal CRM that writes your check-ins.	The contacts app that should have come with your phone, for people who are bad at keeping in touch.¹
Pricing and trial	One plan: $25/month on the web after a 14-day free trial (payment method required); $24.99/month or $250/year on iPhone. No free plan.	A subscription with a free trial.¹¹
Platforms	Web, iPhone and Android, one account.	An iPhone app and a macOS app.⁸
Keep-in-touch reminders	Rhythms from weekly to every three months by email draft, text, WhatsApp or call reminder.	Choose a catch-up frequency per person; nudges when it has been a while, on birthdays and anniversaries, and on job changes.³⁵
Knowing you already talked	One timeline per person with every email, text, call and meeting; if you have talked since, the check-in waits a full cycle.	Calendar meetings with people in your queue count as catch-ups; the Mac app detects emails, texts, calls and FaceTimes and logs catch-ups.⁴⁹
Notes	Ask what you discussed or promised; lead tiers, tags and search.	Prompts you to jot down notes after each catch-up and surfaces them next time.⁷
AI writing	AI drafts emails, texts and WhatsApp messages in your voice, and drafts each check-in from your history when it comes due.	Not listed on their site (checked Oct 8, 2026)
Sending	Emails send from your own Gmail or Outlook after you approve; texts and WhatsApp messages open on your phone already typed.	Not listed on their site (checked Oct 8, 2026)
Adding contacts	Phone address book without duplicates, CSV files and WhatsApp chats; scans business cards, QR digital cards and NFC tags. No LinkedIn sync.	Add people from iPhone contacts, Google contacts, your calendar and LinkedIn.²
Job change alerts	Not offered: LinkedIn or social network sync and contact enrichment from databases.	Alerts you when someone in your queue starts a new job.⁶
Privacy	Private notes are never sent to the AI.	Email and text content is analyzed on-device on your Mac, with summaries kept in your private iCloud.¹⁰
Meeting notes	AI notetaker for Zoom, Google Meet, Microsoft Teams and Webex that drafts a follow-up per attendee.	Not listed on their site (checked Oct 8, 2026)

Choose Queue if

You want a simple app that asks how often to catch up with each person and nudges you when it has been a while.
You use a Mac and want emails, texts, calls and FaceTimes detected and logged as catch-ups, analyzed on-device.
You want birthday, anniversary and new-job nudges, and to add people from LinkedIn as well as iPhone and Google contacts.
You like the idea of an app made by a single independent developer.

Choose Capstone Outreach if

You use Android or a web browser as well as an iPhone, and want one account across all three.
You want each check-in drafted from your history when it is due, not just a reminder to write one.
You keep in touch by text and WhatsApp as well as email, and want messages that open on your phone already typed.
You want an AI notetaker for Zoom, Google Meet, Microsoft Teams and Webex that drafts a follow-up for each attendee.
You meet people in person and want to scan business cards, QR digital cards and NFC tags.

The differences that matter

A nudge vs a drafted message

Queue lets you choose a catch-up frequency for each person and nudges you when it has been a while, on birthdays and anniversaries, and when someone starts a new job. After each catch-up it prompts you to jot down notes and surfaces them next time. Capstone Outreach also runs on rhythms, from weekly to every three months, but when a check-in comes due it is drafted by AI from your history as an email, text or WhatsApp message, or set as a call reminder. You approve it, and emails go from your own Gmail or Outlook.

How each one knows you already talked

Queue counts meetings on Apple or Google Calendar with people in your queue as catch-ups automatically. Its Mac app detects emails, texts, calls and FaceTimes and logs catch-ups for you, analyzing the content on-device with summaries kept in your private iCloud. Capstone Outreach keeps one timeline per person with every email, text, call and meeting. If you have talked since, through a reply, call or meeting, the next check-in waits a full cycle instead of nudging you early. Private notes are never sent to the AI.

Platforms and where each product lives

Queue has an iPhone app and a macOS app, made by a single independent developer, Jeremy Lubin. Its queue.so domain currently shows a Namecheap parking page instead of a product site, so the details on this page come from its App Store listing. Capstone Outreach runs on the web, iPhone and Android with one account. It also adds an AI notetaker for Zoom, Google Meet, Microsoft Teams and Webex that drafts a follow-up per attendee, and lets Claude, ChatGPT or any MCP agent propose actions for you to approve.

Pricing

Queue's App Store listing says it charges a subscription and offers a free trial; the subscription price was not listed in what we checked on Oct 8, 2026. Capstone Outreach has one plan: $25/month on the web after a 14-day free trial that requires a payment method, or $24.99/month or $250/year on iPhone through the App Store, with Android billed through Google Play. A $9/month Global plan is offered in India, the Philippines, Malaysia, the UAE, South Africa and Nigeria. There is no free plan, and you can cancel anytime.

Switching to Capstone Outreach

To move to Capstone Outreach, import your phone address book, which skips duplicates, or upload a CSV file of your contacts. Meetings from Google Calendar, Outlook and Calendly become contacts, and you can import WhatsApp chats. Then give each person a keep-in-touch rhythm, from weekly to every three months, much like a catch-up frequency, and review the first drafted check-ins during the 14-day free trial.

Keep them warm without the busywork. Capstone Outreach is the personal CRM that writes your check-ins. Put each person on a rhythm (weekly to every three months), and when they're due, the next message is already written from your history with them. If you've talked since, it waits a full cycle. You approve every message, and it goes out from your own email or phone.

Start 14 days free, then $25/mo iPhone: 14 days free, then $24.99/mo

A study of 20 million LinkedIn members found that acquaintances, more than close friends, led to new jobs (Science, 2022). Capstone keeps those people warm. You approve every message, and it goes from your own email or phone.

Also on Android. Cancel anytime in the first 14 days and you pay nothing.

Frequently asked questions

Is Queue Personal CRM still available?

Queue's App Store listing describes an iPhone app and a macOS app, with a subscription and a free trial. Its website domain, queue.so, currently shows a Namecheap parking page instead of a product site. If you want a personal CRM with a web app as well as phone apps, Capstone Outreach runs on the web, iPhone and Android with one account.

Does Queue write messages for you?

AI-written messages were not listed in Queue's App Store listing when we checked on Oct 8, 2026; it lists catch-up frequencies, nudges, and notes after each catch-up. Capstone Outreach drafts each check-in from your history when it comes due, by email, text or WhatsApp, and nothing sends without your approval.

Does Queue work on Android?

Queue's App Store listing names an iPhone app and a macOS app. An Android app was not listed in what we checked on Oct 8, 2026. Capstone Outreach runs on the web, iPhone and Android with one account, so your contacts, timelines and rhythms follow you across devices.

Can I add contacts from LinkedIn?

Queue says you can add people from iPhone contacts, Google contacts, your calendar and LinkedIn. Capstone Outreach does not offer LinkedIn or social network sync. It imports your phone address book without duplicates, CSV files and WhatsApp chats, scans business cards, and turns calendar meetings into contacts.

Sources

Everything about Queue on this page comes from its own website, checked 2026-10-08. If something has changed, tell us and we'll update it.

Queue describes itself as the contacts app that should have come with your phone, for people who are bad at keeping in touch. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Queue is the contacts app that should have come with your phone.")
You can add people from iPhone contacts, Google contacts, your calendar and LinkedIn. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Add people from your iPhone contacts, Google contacts, your calendar, and LinkedIn")
You choose a catch-up frequency for each person. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("choose how often you'd like to catch up")
Meetings on Apple or Google Calendar with people in your queue count as catch-ups automatically. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Meetings with people in your queue on your Apple or Google Calendar count as catch ups automatically")
Reminders nudge you when it has been a while, on birthdays and anniversaries, and on job changes. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Get a nudge when it's been a while, when it's someone's birthday or anniversary")
It alerts you when someone in your queue starts a new job. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("when someone in your queue starts a new job")
After each catch-up it prompts you to jot down notes and surfaces them next time. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Queue reminds you after each catch up to think about how it went and jot down a few notes")
Queue has an iPhone app and a macOS app. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Even better with Queue for macOS")
The Mac app detects emails, texts, calls and FaceTimes and logs catch-ups for you. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Queue knows when you've emailed, texted, called, or FaceTimed someone in your queue and logs the catch up for you.")
Email and text content is analyzed on-device on your Mac, with summaries kept in your private iCloud. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("Email and text message content is analyzed entirely on your own Mac using Apple's on-device models.")
Queue charges a subscription and offers a free trial. Source: https://apps.apple.com/us/app/queue-personal-crm/id1451429218 ("I charge a subscription to keep it running, and you can try it free.")

App Store: Queue Personal CRM, 4.4 stars from 42 ratings (checked 2026-10-08). Listing

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