Capstone Outreach vs Streak: a team CRM in Gmail or a personal CRM

By Shawn Gregoire, founder of Capstone Outreach · Facts about Streak checked on its website 2026-10-08

Streak is a CRM that runs inside Gmail, priced per user from $49/month billed annually, with pipelines, mail merge and email history shared across a team. Capstone Outreach is a $25/month personal CRM on web, iPhone and Android that drafts each check-in by email, text or WhatsApp when it is due. Pick Streak if your team works deals together in Gmail. Pick Capstone Outreach if you are one person keeping your own network warm across email, text and WhatsApp.

Side by side

Feature	Capstone Outreach	Streak
Positioning	A personal CRM for people whose network is their job: the personal CRM that writes your check-ins.	A CRM that runs inside Gmail and lives in the inbox so the team actually uses it.¹²
Pricing	One plan: $25/month on the web; $24.99/month or $250/year on iPhone; $9/month Global plan in six countries.	Per user per month: $49 Pro, $69 Pro+, $129 Enterprise billed annually; $59, $89 and $159 billed monthly. Every user is a paid seat.³⁴⁵
Free plan or trial	14-day free trial; a payment method is required to start. No free plan.	Free plan inside Gmail with email tracking, snippets and 50 mail merge sends per day; free 14-day trial of Pro+.⁷⁸
Platforms	Web, iPhone and Android, one account.	Chrome, Safari and Edge on desktop; native iOS, iPad and Android apps plus mobile Gmail add-ons; setup requires a desktop browser.¹⁹²⁰²¹
Reminders and follow-ups	Rhythms from weekly to every three months by email draft, text, WhatsApp or call reminder; waits a full cycle if you have talked since.	Tasks and reminders track follow-ups and can be assigned to teammates; Automations from Pro+ can create tasks, notify you or email customers.¹⁷¹⁸
AI	AI drafts emails, texts and WhatsApp messages in your voice, and drafts each check-in from your history when it comes due.	Monthly AI credits per user (20 Pro, 150 Pro+, 500 Enterprise) for summaries, autofill and deal questions; AI meeting agendas from past conversations.⁹¹¹¹²
Email sending	Emails send from your own Gmail or Outlook after you approve. Sequences of 2 to 5 steps stop when someone replies by email.	Mail merge sends templated emails with automatic follow-ups, up to 1,500 per day on paid plans; email and link tracking; shared snippets.¹³¹⁴¹⁵
Calls, texts and WhatsApp	Call reminders; texts and WhatsApp messages open on your phone already typed and send from your own number.	Calls through popular dialers, with conversations logged.²⁶
Contact enrichment	Not offered: contact enrichment from databases, or LinkedIn and social network sync.	Contacts enriched automatically with titles, phone numbers, addresses and social profiles when available; leads created from a LinkedIn profile page.¹⁶²³
Meeting notes	AI notetaker for Zoom, Google Meet, Microsoft Teams and Webex that drafts a follow-up per attendee.	Call logs and meeting notes can be recorded with suggested follow-up tasks.²⁵
Business card scanning	Scans paper business cards, QR digital cards and NFC tags.	Not listed on their site (checked Oct 8, 2026)
Integrations and AI agents	Claude, ChatGPT or any MCP agent can connect, and a person approves; meetings from Google Calendar, Outlook and Calendly become contacts.	Gmail, Calendar, Drive, Sheets and Chat in Google Workspace; Zapier integrations from Pro+.²²²⁴

Choose Streak if

Your team lives in Gmail and wants the CRM inside the inbox, with email history shared across every deal, contact and company.
You run pipelines for sales, business development, hiring or fundraising and want tasks you can assign to teammates.
You send templated emails at volume: mail merge with automatic follow-ups, up to 1,500 per day on paid plans, with email and link tracking.
You want contacts enriched automatically with titles, phone numbers, addresses and social profiles.
You want to start on a free plan inside Gmail with email tracking, snippets and 50 mail merge sends per day.

Choose Capstone Outreach if

You are one person keeping your own network warm, and one $25/month plan suits you better than per-seat team pricing.
You want keep-in-touch rhythms where each check-in is drafted from your history when due, and waits a full cycle if you have talked since.
You keep in touch by text and WhatsApp as well as email, sending from your own phone number.
You meet people in person and want to scan business cards, QR digital cards and NFC tags.
You want an AI notetaker for Zoom, Google Meet, Microsoft Teams and Webex that drafts a follow-up per attendee.

The differences that matter

A team CRM in Gmail vs a personal CRM

Streak is a CRM that runs inside Gmail, and it says living in the inbox is what gets a team to use it. Email history is shared automatically across the team for every deal, contact and company, tasks can be assigned to teammates, and it targets sales, business development, hiring and fundraising teams. Capstone Outreach is a personal CRM for people whose network is their job. It keeps one timeline per person with every email, text, call and meeting, with lead tiers, tags and search, and you can ask what you discussed or promised.

Mail merge vs one-to-one check-ins

Streak's mail merge sends templated emails to multiple recipients with automatic follow-ups, up to 1,500 per day on paid plans, with email and link tracking and snippets the team can share. Capstone Outreach is built around check-ins with one person at a time. Rhythms run from weekly to every three months by email draft, text, WhatsApp or call reminder, and each check-in is drafted from your history when it is due. If you have talked since, it waits a full cycle. Sequences of 2 to 5 steps stop automatically when someone replies by email.

How each one uses AI

Streak includes AI credits per user each month, 20 on Pro, 150 on Pro+ and 500 on Enterprise, which do not roll over. They go toward summaries, autofill that scans deal history or searches the web to update the CRM, and answers to deal questions, and Streak AI creates meeting agendas from past conversations. Capstone Outreach uses AI to draft emails, texts and WhatsApp messages in your voice, and its notetaker for Zoom, Google Meet, Microsoft Teams and Webex drafts a follow-up per attendee. Private notes are never sent to the AI, and nothing sends without approval.

Pricing

Streak is priced per user. Billed annually, it costs $49 per user per month on Pro, $69 on Pro+ and $129 on Enterprise; billed monthly, $59, $89 and $159. Every user counts as a paid seat, and everyone on a team must be on the same plan. Streak has a free plan inside Gmail and a free 14-day trial of Pro+, and extra AI credits start at 1,000 credits for $100 per month. Capstone Outreach has one plan: $25/month on the web after a 14-day free trial that requires a payment method, or $24.99/month or $250/year on iPhone through the App Store, with Android billed through Google Play. A $9/month Global plan is offered in India, the Philippines, Malaysia, the UAE, South Africa and Nigeria. There is no free plan, and you can cancel anytime.

Switching to Capstone Outreach

To move to Capstone Outreach, upload a CSV file of the contacts you want to keep in touch with, or import your phone address book, which skips duplicates. Meetings from Google Calendar, Outlook and Calendly become contacts, and you can import WhatsApp chats. Connect your Gmail or Outlook so emails send from your own account, set keep-in-touch rhythms for the people who matter, and review the first drafted check-ins during the 14-day free trial.

Keep them warm without the busywork. Capstone Outreach is the personal CRM that writes your check-ins. Put each person on a rhythm (weekly to every three months), and when they're due, the next message is already written from your history with them. If you've talked since, it waits a full cycle. You approve every message, and it goes out from your own email or phone.

Start 14 days free, then $25/mo iPhone: 14 days free, then $24.99/mo

A study of 20 million LinkedIn members found that acquaintances, more than close friends, led to new jobs (Science, 2022). Capstone keeps those people warm. You approve every message, and it goes from your own email or phone.

Also on Android. Cancel anytime in the first 14 days and you pay nothing.

Frequently asked questions

Is Streak a Gmail CRM?

Yes. Streak describes itself as a CRM that runs inside Gmail, and it integrates with Gmail, Calendar, Drive, Sheets and Chat in Google Workspace, with native iOS, iPad and Android apps and add-ons for mobile Gmail. Capstone Outreach sends email from your own Gmail or Outlook after you approve, and runs on the web, iPhone and Android.

How much does Streak cost compared with Capstone Outreach?

Streak's Pro plan is $49 per user per month billed annually or $59 billed monthly, with Pro+ and Enterprise above that, and every user is a paid seat. Capstone Outreach is one plan at $25/month on the web after a 14-day free trial, or $24.99/month or $250/year on iPhone.

Does Streak have a free plan?

Yes. Streak lists a free plan inside Gmail with email tracking, snippets and 50 mail merge sends per day, plus a free 14-day trial of its Pro+ plan. Capstone Outreach has no free plan: it offers a 14-day free trial, and a payment method is required to start it.

Do both send follow-ups automatically?

Streak's mail merge sends templated emails with automatic follow-ups, and its Automations from Pro+ can email customers. Capstone Outreach drafts each check-in and sequence step, but nothing sends without your approval. Approved emails go from your own Gmail or Outlook, and an email reply stops a sequence automatically.

Sources

Everything about Streak on this page comes from its own website, checked 2026-10-08. If something has changed, tell us and we'll update it.

Streak is a CRM that runs inside Gmail. Source: https://www.streak.com/pricing ("Manage sales and customer relationships directly inside Gmail.")
Streak lives in the inbox so the team actually uses it. Source: https://www.streak.com ("Streak lives in your inbox. The place where you do all your work.")
Billed annually, Streak costs $49 per user per month on Pro, $69 on Pro+ and $129 on Enterprise. Source: https://www.streak.com/pricing ("Streak costs $49 per user per month on Pro, $69 per user per month on Pro+, and $129 per user per month on Enterprise, billed annually.")
Monthly billing is $59 on Pro, $89 on Pro+ and $159 on Enterprise per user. Source: https://www.streak.com/pricing ("Monthly billing is $59 per user on Pro, $89 on Pro+, and $159 on Enterprise.")
Every user counts as a paid seat; there is no view-only pricing. Source: https://www.streak.com/pricing ("Every user on the team counts as a paid seat.")
Everyone on a Streak team must be on the same plan. Source: https://www.streak.com/pricing ("Everyone on a Streak team must be on the same plan.")
Streak has a free plan inside Gmail with email tracking, snippets and 50 mail merge sends per day, but no CRM pipelines. Source: https://www.streak.com/pricing ("The free plan does not include CRM pipelines.")
Streak offers a free 14-day trial of the Pro+ plan. Source: https://www.streak.com/pricing ("Streak has a free 14-day trial of the Pro+ plan")
AI credits included per user per month are 20 on Pro, 150 on Pro+ and 500 on Enterprise, and they do not roll over. Source: https://www.streak.com/pricing ("Streak includes 20 AI credits per user per month on Pro, 150 on Pro+, and 500 on Enterprise.")
Extra AI credits start at 1,000 credits for $100 per month. Source: https://www.streak.com/pricing ("1000 $100 / mo")
AI credits are used to generate summaries, autofill data and answer deal questions. Source: https://www.streak.com/pricing ("Use credits to generate summaries, autofill data, ask deal questions, and more")
Streak AI auto-creates meeting agendas from past conversations. Source: https://www.streak.com/pricing ("Automatically generate tailored meeting agendas based on your past conversations.")
Mail merge sends templated emails to multiple recipients with automatic follow-ups, up to 1,500 per day on paid plans. Source: https://www.streak.com/pricing ("Send templated emails to multiple recipients with automatic follow-ups.")
Email and link tracking shows when emails are read and links opened. Source: https://www.streak.com/pricing ("See when your email is read and when links are opened.")
Snippets let a team create and share email templates. Source: https://www.streak.com/pricing ("Create and share email templates across your team.")
Contacts are automatically enriched with titles, phone numbers, addresses and social profiles when available. Source: https://www.streak.com/pricing ("Automatically enrich contacts with titles, phone numbers, addresses and social media profiles when available.")
Tasks and reminders track follow-ups and can be assigned to teammates. Source: https://www.streak.com/pricing ("Track follow-ups and assign tasks to team members so nothing slips through the cracks.")
Automations, available from Pro+, can create tasks, notify you or email customers. Source: https://www.streak.com/pricing ("Set up rules to automatically create tasks, add comments, get notified, update boxes, or email customers.")
Streak has native iOS, iPad and Android apps plus add-ons for mobile Gmail. Source: https://www.streak.com/pricing ("Native iOS, iPad & Android apps. Add-ons for mobile Gmail.")
Streak supports Chrome, Safari and Microsoft Edge on desktop. Source: https://www.streak.com/pricing ("Streak currently only supports Google Chrome, Safari, and Microsoft Edge.")
Setup requires a desktop browser. Source: https://www.streak.com/pricing ("You’ll need to use a desktop browser to set up your Streak account.")
It integrates with Gmail, Calendar, Drive, Sheets and Chat in Google Workspace. Source: https://www.streak.com/pricing ("Gmail, Calendar, Drive, Sheets, Chat")
You can create Streak leads directly from a LinkedIn profile page. Source: https://www.streak.com/pricing ("Create new Streak leads directly from a LinkedIn profile page.")
Zapier integrations connecting to 9000+ apps are included from Pro+. Source: https://www.streak.com/pricing ("Connect to 9000+ apps.")
Call logs and meeting notes can be recorded with suggested follow-up tasks. Source: https://www.streak.com/pricing ("Take notes and add suggested follow-up tasks.")
Streak can make calls through popular dialers and log conversations. Source: https://www.streak.com/pricing ("Connect Streak with popular dialers to make calls and log conversations directly in Streak.")

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