Home / Message templates / Get Well Soon Message to Client
Professional Get Well Soon Messages for Clients
A professional get well soon message to a client wishes them a full recovery. It tells them not to worry about work and asks for nothing back. Keep it to two or three warm sentences. Don't ask medical questions, and make clear that business can wait. A handwritten card or short email is right for most clients. A text suits those you already message.
When a client is ill, a short, kind message is remembered long after the project ends. It shows you see them as a person first. The risk is saying too much. Don't ask about their diagnosis, bring up deadlines or sound like a form letter.
What works is warmth plus relief. Tell them you're thinking of them. Respect their privacy, use only what they've shared, and keep it short. Say no reply is needed. Then take something off their plate. Try "Everything here is handled" or "Please don't give the project a second thought."
On this page
Write yours in 20 seconds
Free, no signup. The example is filled in: press the button, then replace it with your own situation. In Capstone, a message like it is written for each person you know when their check-in is due.
10 examples to copy
One message is easy. Hundreds of people, all year, is the hard part. Capstone Outreach puts everyone you know on a rhythm you pick, from weekly to every three months. When someone is due, a message like these is already written in your voice from your history with them. You approve it, and it goes from your own email or phone. See how it works.
Start 14 days free, then $25/mo
Everyone on a rhythm. Who is due, and when. Recorded in the app on a demo account.
1. Short card for a client you know well
Why it works: It offers warmth and removes work worries in three sentences. That is all a card needs.
2. Professional email to a business client (email)
Subject: Thinking of you
Why it works: It tells them work is covered and plainly removes any pressure to respond.
3. Text to a client you usually message
Why it works: A brief text matches your usual channel and makes clear there's nothing they need to do.
4. Client recovering from surgery (card or email)
Subject: Wishing you an easy recovery
Why it works: Offering a small, personal distraction shows care without asking anything of them.
5. Long or serious illness, general and gentle (card)
Why it works: For a serious illness, gentle and general words respect privacy and avoid false cheer.
6. Client caring for an ill family member (email)
Subject: Thinking of you and your family
Why it works: It sees the strain of caring for family and lets them step away from work.
7. Customer of a small business (short note or card)
Why it works: A note from the whole team makes a regular customer feel part of a community.
8. Second note during a long recovery (email)
Subject: Still thinking of you
Why it works: A second note shows you haven't forgotten them once the first wave of messages has faded.
9. Client in the hospital, sent with flowers or a gift
Why it works: A gift card message should be short, warm and signed in a way they'll know at once.
10. Welcome back once they return to work (email)
Subject: Welcome back
Why it works: Offering to ease their return, at their pace, is the kind help that comes after the get well wishes.
Sending these to more than a few people? See how people keep track of who to follow up with, and when: what a personal CRM does and the best personal CRMs, compared.
When to send it
- Send a note by email or text as soon as you hear. If you know them well, follow with a card within a week.
- If you heard about it secondhand, keep the note general. Don't mention details they haven't shared with you.
- Pause any automated emails, invoices or sales emails to them while they recover. Tell the colleague who is covering for them.
- For a long recovery, send a short second note after two or three weeks. Still leave business out.
- Wait until they're back and settled before you raise any work topics. If you can, let them bring it up first.
Subject lines
- Thinking of you
- Wishing you an easy recovery
- Get well soon, [Name]
- Thinking of you and your family
- Still thinking of you
- Welcome back
- Sending good wishes
- Take care of yourself
- Wishing you a speedy recovery
- Nothing to do but rest
- Warm wishes from all of us
What to avoid
- Don't ask about their diagnosis, treatment or how it happened.
- Don't mention deadlines, renewals or anything they need to do.
- Don't share news of their illness with others unless they've told you it's fine.
- Don't send cheerful clichés like "everything happens for a reason" for a serious illness.
- Don't let automated sales emails or invoice reminders reach them while they're out.
- Don't expect or ask for a reply.
After you send it
Don't follow up on the note itself, and don't read anything into silence. Pause any automated outreach. Agree with their colleague on who handles the account for now. For a long absence, send one more short note after two or three weeks. When they return, welcome them back and let them set the pace for work talks. After that, go back to your usual rhythm of contact. Don't mention their illness unless they bring it up.
Building the habit: how to keep in touch with contacts and what a personal CRM does.
When do you check in on them again? Add a note about their recovery to their timeline. Set a monthly check-in, and Capstone writes a kind follow-up you can read, change and send.
Start 14 days free, then $25/mo
A study of 20 million LinkedIn members found that acquaintances, more than close friends, led to new jobs (Science, 2022). Capstone keeps those people warm. You approve every message, and it goes from your own email or phone.
Frequently asked questions
How do you say get well soon professionally?
Keep it short, warm and free of business. Try: "I was sorry to hear you're unwell. Wishing you a full and speedy recovery. Please don't worry about anything here; it's all handled." Use their name and skip medical questions. Say no reply is needed. That mix is both professional and kind.
Is it appropriate to send a get well message to a client?
Yes, if you have a working relationship and you know they're ill. You might hear it from them or from a colleague. A short, private note is fitting and welcome. If you heard about it indirectly, keep the note general. Don't mention details the client hasn't shared with you.
Should I send a card, an email or a text?
Match how you usually talk. A handwritten card is the warmest choice for clients you know well. A short email works for most business clients. A text is fine if you already message each other. You can also send an email first and a card a few days later.
Should I send flowers or a gift to a sick client?
A small gift can be kind for a close client, mainly after surgery or a hospital stay, but it's optional. Check that the hospital allows flowers, and keep it modest. Something easy like a book or food delivery works well. Some companies limit client gifts, so keep it simple if you're unsure.
When should I contact a sick client about work again?
Wait until they're back and have had a few days to settle in. If you can, let them raise work topics first. In the meantime, deal with their colleague or the person covering. When you do talk, offer a short summary of what changed. That makes their return easier.