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Holiday Emails to Clients: Templates and Subject Lines

By Shawn Gregoire, founder of Capstone Outreach · Updated October 2026

A holiday email to clients should be short and sent in early to mid December. Build it around one sincere line of thanks for the year's work together. Then add a warm wish for the season. Skip the sales pitch and the long company recap. Even a company-wide email works when it sounds like a person wrote it and names something real.

A holiday email is one of the few messages a client gets from you with no agenda. That is exactly why it matters. It is a chance to say thanks. It also reminds them that the people behind the bills noticed the work you did together this year.

The emails that land are short, specific and clearly from a person. Use the client's first name and mention a project or a result. Keep practical details, such as office closures, in their own clear paragraph. If you send one email to everyone, write it like a note from the owner, not a press release.

On this page
  1. 11 examples to copy
  2. When to send it
  3. Subject lines
  4. What to avoid
  5. After you send it
  6. Frequently asked questions
  7. Related messages

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11 examples to copy

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1. From the owner to all clients, company-wide

Subject: Thank you for this year, [Name]

Hi [Name], Every December I sit down and look back at the clients we worked with this year. [Company] is on that list, and I am grateful for it. Thank you for trusting our team with [specific detail, e.g. your systems upgrade]. Work like that is the reason we love what we do. From all of us at [Your Company], happy holidays. I hope you get some real rest before the new year. Warmly, [Your Name] Founder, [Your Company]

Why it works: A short note from the owner with one added detail feels personal, even when it goes to every client.

2. From the whole account team, signed by each person

Subject: Happy holidays from your team at [Your Company]

Hi [Name], The four of us who work on the [Company] account wanted to send one note together. Thank you for a great year. A few favorite moments from our side: [specific detail, e.g. the launch-day call when the site went live two hours early] and [specific detail, e.g. the team lunch in October]. Wishing you and everyone at [Company] a happy, restful holiday season. [Name 1], [Name 2], [Name 3] and [Name 4]

Why it works: Signing as the real people on the account reminds the client of the team they rely on. It feels like a card from coworkers.

3. Holiday closure notice with a greeting

Subject: Our holiday schedule, and happy holidays

Hi [Name], Happy holidays from all of us at [Your Company]. Before the break, here is our schedule so nothing catches you off guard: Office closed: [date] through [date] Last day for requests to be handled this year: [date] Urgent issues while we are out: [Backup Name], [phone or email] Thank you for a great year working together. We look forward to picking up [specific detail, e.g. the phase two rollout] in January. Best, [Your Name]

Why it works: It puts the practical details in a list that is easy to scan and wraps them in warmth. The notice reads as caring, not stiff.

4. Holiday out-of-office auto-reply

Subject: Out of office until [date], happy holidays

Hi, Thank you for your email. I'm out of the office for the holidays from [date] and back on [date], with limited access to email. If your message is urgent, please contact [Backup Name] at [email or phone], who is covering for me. Otherwise, I'll reply when I'm back. Wishing you a happy and restful holiday season. Best, [Your Name]

Why it works: It tells clients exactly when you return and who can help now. The warm line keeps it from feeling like a brush-off.

5. Small service business to its customers

Subject: Thank you for a wonderful year, [Name]

Hi [Name], As we close out the year at [Your Business], I wanted to thank you for being one of our customers. Small businesses like ours depend on people who keep coming back, and you are one of them. It was a pleasure helping you with [specific detail, e.g. your kitchen remodel this spring]. I hope you are still enjoying it. Wishing you and your family a happy holiday season. Warmly, [Your Name] [Your Business]

Why it works: It speaks as a local owner to a customer. That feels personal and honest in a way a big company greeting cannot.

6. Holiday email that celebrates the client's results

Subject: What a year for [Company]

Hi [Name], Before the holidays, I wanted to look back at your year, not ours. [Company] [specific detail, e.g. opened two new locations and doubled your online orders], and we were glad to play a small part. You and your team did the hard work. Thank you for letting us be along for it. Happy holidays, and here's to an even better year ahead. Best, [Your Name]

Why it works: Making the note about the client's wins, not your services, is flattering and easy to remember.

7. Thanking a client who sent referrals this year

Subject: A holiday thank you, [Name]

Hi [Name], This year you introduced us to [Referral Name] and [Referral Name], and both have become great clients. Referrals are the best compliment a business can get, and I did not want the year to end without thanking you properly. Thank you for your trust and for your kindness. I hope you have a wonderful holiday with the people you love. With gratitude, [Your Name]

Why it works: Thanking a client for named referrals honors the most valuable thing they did for you. And it asks for nothing more.

8. Holiday email with a useful year-end resource

Subject: Happy holidays, plus a year-end checklist

Hi [Name], Happy holidays! As a small thank you for a great year, I put together a one-page [specific detail, e.g. year-end checklist for closing your books] that a few clients asked for. It's attached, no strings. Thank you for working with us this year. I hope the holidays bring you rest and a quiet inbox. All the best, [Your Name]

Why it works: A small, useful tool gives the client something of value in a busy season, with no pitch.

9. Season's greetings to an international client

Subject: Season's greetings from [Your City]

Dear [Name], As the year comes to a close here in [Your City], I wanted to send warm wishes to you and your team in [Client City]. Thank you for a wonderful year of working together on [specific detail]. Working across time zones has its challenges, and your team made it easy. Whatever you are celebrating this season, I wish you rest, good company and a happy new year. Kind regards, [Your Name]

Why it works: It uses a greeting that fits every faith and notes the distance. That respects clients who may celebrate other holidays.

10. Holiday email to a client's whole team

Subject: To the whole [Company] team: thank you

Hi everyone, We work most closely with [Name], but we know it takes all of you to make [Company] run. Thank you for answering our questions, sending files on short notice and making every project easier. A special thanks to [Person] for [specific detail, e.g. staying late to test the new checkout before launch]. Happy holidays from all of us at [Your Company]. Warmly, [Your Name]

Why it works: Thanking the people behind your main contact builds goodwill across the account. It also gives your contact something nice to forward.

11. New Year email if you missed the holidays

Subject: Happy New Year, [Name]

Hi [Name], Happy New Year! December got away from me, so this is my belated thank you for a great year working together. I'm especially grateful for [specific detail, e.g. how smoothly the audit went in November]. I hope the break was restful, and I'm looking forward to what we will build this year. Best, [Your Name]

Why it works: It turns a missed holiday email into a fresh start. January is a natural time to look ahead together.

Sending these to more than a few people? See how people keep track of who to follow up with, and when: what a personal CRM does and the best personal CRMs, compared.

When to send it

Subject lines

What to avoid

After you send it

Reply to any client who answers within a day or two, even with a one-line thank you. Do not follow up on a holiday email that gets no reply. December silence is normal. In the second or third week of January, reach out with something useful or a short plan for the year ahead. After that, stay in touch every six to eight weeks with notes that matter to them. Then next year's holiday email lands with someone who has heard from you all year.

Building the habit: how to keep in touch with contacts and what a personal CRM does.

Want your holiday email to land on the right morning? Write it now and pick the day and hour it goes out. Capstone sends each one from your own Gmail or Outlook after you approve it.

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A study of 20 million LinkedIn members found that acquaintances, more than close friends, led to new jobs (Science, 2022). Capstone keeps those people warm. You approve every message, and it goes from your own email or phone.

Frequently asked questions

How to inform a client about a holiday?

Tell clients by email at least two weeks before your office closes. Include the closure dates, the last day for requests and who to contact for urgent issues. Put those details in a short list so they are easy to find. Send a brief reminder a few days before. Set an out-of-office reply while you are away.

How to write a holiday email?

Write a holiday email in three short parts. Start with a warm greeting and the client's name. Add one line of thanks for the year's work. End with a wish for a restful season. Keep it under about 120 words and leave out any sales pitch. Sign it from a real person the client knows.

How to professionally say happy holiday?

Use a simple line that fits every faith. Try "Wishing you and your team a happy holiday season and a great new year" as your main line. "Season's greetings" and "Warm wishes for the holidays" also work. Pair the greeting with a sentence of real thanks. Then it does not read like a form letter.

How do I put a holiday message on my email?

Set an out-of-office reply with your return date, an urgent contact and a short holiday wish. Or add one line to your signature. Remove both as soon as you are back. A good signature line is "Our office is closed December 24 to January 2. Happy holidays."

Should a holiday email come from the company or a person?

It should come from a person, even when it goes to every client. Send it from the owner, the account manager or the team that works with the client. Use a real address they can reply to. A note from a person feels like a thank you. A note from a brand feels like marketing.

Can I send the same holiday email to all my clients?

Yes, as long as you send each one on its own and add at least one personal detail. That could be the project you worked on together. Use a merge field for the name and the detail. Then write a few custom notes for your most important clients.

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